Thank you for choosing Kutumb Ayurveda for your wellness needs. We are committed to providing high-quality products and excellent customer service. Below is the return and refund policy that outlines the procedures for returning items and seeking refunds.
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Eligibility
- Products are eligible for return within 3-4 days from the date of purchase.
- To be eligible for a return, the item must be unused, in the same condition as received, and in the original packaging.
Initiation of Return
- To initiate a return, customers must contact our customer service team within the specified return period.
- Customers must provide their order details and reason for the return.
Return Shipping
- Customers are responsible for the cost of shipping when returning items.
- Shipping costs are non-refundable.
Refund Policy:
1. Inspection and Processing
- Once the returned item is received and inspected, we will send an email to notify you of the status of your refund.
- Approved refunds will be processed, and a credit will automatically be applied to the original method of payment within a reasonable timeframe.
2. Exclusions
- Certain products may not be eligible for return and refund due to hygiene and safety reasons. These products will be clearly outlined on our website.
3. Contact Information
- For assistance with returns and refunds, please contact our customer service team at +91-8252850151.
3. Refund Time
- Refund will be credited within 3-4 days
This Return and Refund Policy is subject to our Terms of Service and may be updated or modified at any time without prior notice. Please feel free to get in touch with our customer service team for any further clarification or assistance regarding our Return and Refund policy. Thank you for your understanding and cooperation.
